Guests traveling to Woods Hole, Martha’s Vineyard and Nantucket using ferry service from the Massachusetts Steamship Authority should expect delays after the company announced it has been the target of a ransomware attack Wednesday morning that is affecting operations.
A team of IT professionals is currently assessing the impact of the attack. Additional information will be provided upon completion of the initial assessment. 2/2
— Steamship Authority (@SteamshipMA) June 2, 2021
The company’s website, which allows passengers to book reservations, current displays a message stating that the company has “run into an error we weren’t able to recover from.” The Steamship Authority said that a team of IT professionals were assessing the impact of the attack.
There is no impact to the safety of vessel operations, as the issue does not affect radar or GPS functionality. Scheduled trips to both islands continue to operate, although customers may experience some delays during the ticketing process. 2/4
— Steamship Authority (@SteamshipMA) June 2, 2021
In an update at 12:30 p.m., the ferry service said there has been “no impact to the safety of vessel operations, as the issue does not affect radar or GPS functionality.”
