In this episode, I’m sitting down with Frank Bisignano, who oversees not one, but two of America’s most consequential institutions: the Social Security Administration (SSA) and the Internal Revenue Service (IRS).
Before stepping into government, he built a career at the very top of finance as the youngest senior vice president in American Express history at just 25, co-COO of JPMorgan Chase, and CEO of the fintech company Fiserv.
Now, he’s taking on a different kind of challenge: bringing, in his words, “accuracy” to massive federal agencies that impact every American.
He’s cleaning up records—including moving records of 12.4 million people aged 120 and over into the Social Security Administration’s Death Master File—and digitizing records to streamline systems.
“There wasn’t really a routine to reconcile data. … It wasn’t that people who weren’t alive any longer were getting paid social security. It was that there was a live social security number which could be used throughout the whole system,” Bisignano said.
How is he transforming these agencies? What new benefits are there in this year’s tax season?
How are the newly rolled out “Trump accounts” doing? And will Social Security be able to resolve insolvency challenges in the decades ahead?
Views expressed in this video are opinions of the host and the guest, and do not necessarily reflect the views of The Epoch Times.
Description
At a time when our nation is becoming increasingly polarized, media often ignore viewpoints and stories that are worthy of attention. American Thought Leaders, hosted by The Epoch Times Senior Editor Jan Jekielek and his reporting team, features in-depth discussions with important thought leaders on key issues facing America—and Canada, the world—today.
About the host
Jan Jekielek is a Senior Editor with The Epoch Times and host of the show, “American Thought Leaders.” Jan’s career has spanned academia, media, & international human rights work. In 2009 he joined The Epoch Times full time and has served in a variety of roles, including as Website Chief Editor. He is the producer of the award-winning Holocaust documentary film “Finding Manny.“
