Frank Bisignano, recognized for his successful business turnarounds, is now leading major modernization efforts at the Social Security Administration and IRS.
Frank Bisignano has been called a turnaround specialist, but he prefers to think of himself as a builder, focused on improving organizations and delivering value to clients.
During a nearly 40-year career in the financial services industry, Bisignano helped improve operations at big names such as Citigroup and JPMorgan Chase, providing critical leadership during turbulent times, including the aftermath of the 9/11 terror attacks and the 2008 mortgage crisis. Later, he helped steer the merger of First Data and Fiserv, creating the world’s largest payment processing and financial technology company.
In 2025, Bisignano brought that managerial and leadership expertise to the Trump administration.
President Donald Trump described Bisignano as “a business leader with a tremendous track record of transforming large corporations” when announcing his nomination as commissioner of the Social Security Administration.
Trump later asked Bisignano to also serve as CEO of the IRS, a new role created to manage the agency’s daily operations.
In both roles, he has applied the same leadership and drive for efficiency that made him successful in business. Both of those traits, he said, were formed at home.
Bisignano is the grandson of immigrants from Southern Italy. He grew up in a working-class family in Brooklyn, New York, where he learned the value of hard work from a young age.
“My dad was an orphan, one of 15 children,” Bisignano said in an interview with The Epoch Times.
His father served in World War II and later spent 46 years in customs enforcement, which was then part of the Treasury Department. He received the Albert Gallatin Award, the Treasury’s highest career service honor.
“He was an unbelievable role model in so many ways,” Bisignano said. “I like to say I was the beneficiary of my dad being an orphan, because he was so focused on how to make things better for other people, how to care for other people.”
At 14, Bisignano got his first job at a milk-and-egg store, an early gig that helped him develop the work ethic for a successful career in financial services.
